An error message or Operating System dialogue box is displayed on the screen, what do I do?
If you see a Microsoft Windows or Linux error message or Operating System dialogue box displayed on the screen you should try the following:
Examples of the error messages may include:* "Restart Required to Complete Update"
* "Application Has Stopped Responding"
* "No Boot Device"
* "OS Not Found"
* "Your computer is low on memory, save your files and close these programs:..."
* "UR-Channel Application has crashed"
- Reboot the Media Player by carefully unplugging it from the electrical power source. Wait 30 seconds and plug the Media Player back in.
If you still see an error message, please contact our help desk by submitting a ticket, contacting us using our online chat feature, or by calling our help desk.
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