My Tablet is not working, what could be wrong and how can I get it working again?

My Tablet is not working, what could be wrong and how can I get it working again?

For your Tablet to function properly, it needs to be powered on and connected to the internet.

If your display Tablet is not powering on:
  1. Ensure that the battery is charged
  2. If you believe the device should be fully charged, try connecting it directly to a power outlet
Note - it is recommended to keep the Tablet connected to external power when not in use.

If the device still does not power on after being connected to a power outlet or if your device powers on but it not displaying the correct content, please contact our help desk by submitting a ticket, contacting us using our online chat feature, or by calling our help desk.

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